Table of context

I. INTRODUCTION

 History of HCI, Part 1
 History of HCI, Part 2

II. DISCOVERY

 Participant Observation
 Interviewing
 Other Strategies

III. USER-CENTERED DESIGN

 Design for People
 Design as Simulated Annealing
 Goals and Objective Functions
 Prototyping as Communication

IV. PROTOTYPING

 Functional Fixation and Parallel Prototyping
 Conformity v. Novelty
 Brainstorming
 Wizard of Oz

V. HEURISTIC EVALUATION

 Some Heuristics
 How and Why

VI. DIRECT MANIPULATION

 The Gulf of Execution and The Gulf of Evaluation
 Map Interface Controls
 Command Line versus GUI

VII. REPRESENTATION MATTERS

 Good Representation
 Representational Shifts
 Attention, Stress, and Risk

VIII. VISUAL DESIGN

 Type Matters, Part 1
 Type Matters, Part 2
 Matching Semantics and Visual Layout

IX. INFORMATION DESIGN

 Interlaced Browsing and Navigation
 Design for Glanceability
 Color
 Rating Scales and Graphs

X. EVALUATING DESIGNS

 Evaluation Strategies
 Designing User Studies
 Participants and Tasks
 Chi-Square Test and Probability

XI. CONDUCTING USER STUDY

 Goals, Tasks, and Details
 Capturing Results and Recruiting
 Setting Up, Debriefing, and Summarizing Results
 Introducing Controlled Web Experiments

XII. COLLABORATION ON THE WEB

 Designing Software for Collaboration
 Collocation versus Remote, Part 1
 Collocation versus Remote, Part 2
 Wisdom of the Crowds
 Challenges