Sunday, September 23, 2012

Capturing Results and Recruiting

Video recording - its god to narrow it down to 20 sec snippets where you presents successes and problems of your design.

Screen recording is also an options.

Note down all the critical mistakes. Use these to get feedback again from the user when he ends the user test. Also you use them to help you to improve your design.

The "Thinking aloud" method:

Need to know what users are thinking, not just what they are doing.
Ask users to talk while performing tasks

  • tell us what they are thinking
  • tell us what they are trying to do
  • tell us questions  that arise as they work
  • tell us things they read
Thinking out aloud can change things also their actions can be different compared to silent task performing.

Another good practice is to let users perform the test individually and afterwards pair them up and show them videos about their critical problems while they tried to use the UI. They can then discuss the problems and maybe give you even more valuable information.

Setting up the test session: You can already prepare notes for noting. For example you already know what kinds of areas are interesting for you or just fill in some blanks etc. It can be better than just blank notebook.




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